When I see people get angry for no reason (like a plane leaving late because of inclement weather) I think of this quote. There is some reason why they are showing their anger. Are they afraid that they won’t get to their next destination on time, are they sad because their Mother just died and they can’t get there, or are they confused because they don’t know what to do?
There are many reasons why people get angry and I actually think that anger can be healthy but to me it depends on how you express that anger. You can be firm and direct but belittling someone, in my opinion, is never, ever right.
So the next time you get angry, stop for a minute, take a deep breath and try to figure out if the anger is coming from fear, sadness or confusion before you lash out.