It seems to me, as a society, we are more concerned about being right than being kind, about making sure our agenda is being brought to the forefront, instead listening. This reasons could go on and on.
My point is we all need to step aside, step outside of ourselves and take the time to see and hear what others are really saying and feeling. The young person who tells you that everything is okay but you sense they are not. Stop, talk to them, and let them know that you hear them.
WE all need to know that someone cares about us and will take the time to be kind and to listen.